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Use this handy reminder to help make your move as easy as possible.

Before you move:

  • Notify the Post Office
  • Email or mail change of address cards to any subscriptions you may have.
  • Notify charge account and credit card companies.
  • Notify banks – transfer funds including chequing accounts.
  • Notify property insurance company and give them a lot of time.
  • Inform service and utility companies (water, gas, electricity, fuel, telephone, cable television, internet service provider) of the date you will be leaving. Arrange for any refunds, deposits or credits.
  • Inform new utility and service companies of the address and date to start services.Inform deliveries and home services – newspaper, diaper service, lawn care, etc.
    • Bell Canada 416-310-2355
    • Rogers Cable 1-888-764-3771
    • Hydro One 1-888-664-9376
    • Enbridge Consumers Gas 416-492-5100 or 1-888-492-5100
    • Water 416-338-4829
  • Health information – ask doctors and dentists for referrals. (Check sources as to whether it’s better to transfer medical records, prescriptions, and birth records before or after moving).
  • Transfer memberships to church and civic organizations. Ask for letters of introduction.
  • Obtain your pet’s medical records from vet. Find out about transferring licenses and records.
  • Refer to moving company web sites for helpful packing tips.

When You Move:

  • Leave the house keys with your lawyer.
  • Set aside jewellery, records, important family and financial documents, precious family photos and any other items that you should personally carry with you.
  • Arrange for transportation of pets if you are not taking them with you in the car.
  • Movers suggest you pack sheets and towels in a dresser to avoid a frustrating search through boxes the first night in your new home.
  • Double check rooms, closets, drawers, shelves, outdoor areas and garage to make sure you have taken everything.
  • Pack clothing you will need for the drive, toys for the kids, books, and anything else that you want to take with you or that you do not want to go with the movers.
  • Give your new phone number and an alternate contact number to your mover before they leave.

Day Before the Move:

  • The packing crew usually arrives the day before the van is loaded. Be sure someone is on site to supervise the packing.
  • Pack all valuables that you want to take with you.
  • Make sure fragile items receive special attention. Label each carton with the contents and location in the new home.
  • Notify a close friend or relative of your itinerary in case of an emergency.

Day of Move-Out:  

  • Check the mover’s inventory to be sure you agree with the mover’s judgment on the condition of your household goods. Take photographs in case there should be a dispute.
  • Make sure you get a copy of the inventory.
  • Load items you are taking with you on the trip, including luggage.
  • Search every room before the van leaves.
  • Check the Bill-of-Lading for completeness before you sign it.  Retain a copy for your records.
  • Record the van driver’s name and give him contact numbers at the destination.
  • Confirm directions to the new residence with your driver.
  • Turn off the water heater. Set the thermostat at 15 degrees.

Day of Move-In:

  • Arrive at your new home before the movers to avoid any waiting charges in the event that you are late.
  • Contact utility companies to verify start dates.
  • Check appliances, furnace and hot-water heater. Contact a repair service if something is not working.
  • Check the condition of each carton and household item, as it is unloaded. List all missing or damaged items on the inventory form.
  • Since you will probably do some unpacking after the movers leave, make a note on the inventory form “subject to inspection for loss or concealed damage.”

In your new home:

  • Ensure that utility services are on and in working order: telephone, gas, electricity and water.
  • Turn on the pilot light on the stove, hot water heater, and furnace.
  • Ensure all appliances are working (refrigerator, freezer, washer and dryer, etc.).
  • Contact Post Office to see if they are holding any mail for you.
  • Register your car and complete a change of address for your driver’s license once you have moved in.
  • If you have children, register them in school.
  • Contact city/municipal offices to find out about garbage pick-up, recycling facilities and local regulations and information.